Privacy Policy

We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you use our financial planning services.

Information We Collect

We collect several types of information to provide and improve our services:

• Contact information including name, email address, phone number, and mailing address
• Financial information such as income details, assets, and planning goals you share with us
• Usage data including how you interact with our website and consultation platform
• Communication records from your consultations, emails, and support interactions

How We Use Your Information

We use your personal information for these specific purposes:

• Providing personalized financial planning consultations and analytical reviews
• Communicating with you about your subscription, appointments, and service updates
• Improving our services based on usage patterns and feedback
• Complying with legal obligations and regulatory requirements in Malaysia

Legal Basis for Processing

Under Malaysian privacy law, we process your data based on:

Primary Legal Basis: We process your data on the basis of contractual necessity to provide our financial planning services and legitimate interest in improving our offerings.

Data Sharing and Disclosure

We may share your information in these limited circumstances:

• With service providers who help us deliver our consultation platform and communication tools
• When required by Malaysian law or regulatory authorities
• With your explicit consent for specific purposes you've approved

Data Security

We implement industry-standard security measures including encryption, secure servers, and access controls to protect your personal and financial information from unauthorized access or disclosure.

Your Privacy Rights

Under Malaysian privacy law, you have these rights regarding your personal data:

• Access your personal information and request copies of data we hold about you
• Correct inaccurate or incomplete personal information in our systems
• Request deletion of your personal data, subject to legal retention requirements
• Restrict processing of your data in certain circumstances
• Withdraw consent for processing where consent was the legal basis

Cookies and Tracking

We use cookies and similar technologies to enhance your website experience and analyze usage patterns.

For detailed information about our cookie usage, please see our Cookie Policy. Cookie Policy

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Financial planning records are typically retained for seven years after service termination.

Children's Privacy

Our services are designed for adults and we do not knowingly collect personal information from individuals under 18 years of age.

Changes to This Policy

We may update this privacy policy to reflect changes in our practices or legal requirements. We'll notify you of significant changes via email or website notice.

Contact Us About Privacy

For privacy-related questions or to exercise your rights, contact us: